Itโs a Friday morning when my phone rings. Itโs Rachel, who Iโve been providing speaking coachingย for.
โSo, howโd it go?โ I asked expectantly.
“Wow. That was so cool,โ she said, more excited than Iโd ever heard.
โWhy is that?โ I asked.
Rachel quickly replied, โSeveral things. The way they reacted to my talk. The results I got. How I felt more comfortable. Donโt get me wrong, I was nervous, but then I remembered those 4 questions you gave me. Just like you suggested, I asked them five minutes before I started speaking.โ
I said, โThose four have always helped me focus on the people sitting in front of me, and that, more than anything else, helps me manage those nerves. I recommend them to everyone. ** (to get the four questions, see below)
What happened after your talk?โ I asked.
โThatโs the best part, Michael,โ she said excitedly.ย โOne of my long-term clients, Chris, was there with a couple of friends. She pulled me aside and said, โIโm not exactly sure what you did tonight, but that was the best presentation Iโve ever heard you give. Keep doing that!
At the end of the night, I had 12 people sign up for an individual meeting with me. I usually only get about 4 people out of 20. Three times more potential clients! Iโm so excited,โ she said.
โAll that work you did putting together your talk paid off,โ I told her. โThe Foundational Concept, the Big Bang Opening, the supporting points – those were critical parts of it. But, you never would have made the impact you did if you didnโt first focus on the audience and prepare as much as you did.โ
โThanks,โ she said. โI really did put in a lot of time. I didnโt feel really good about it, though, until I got the responses I received. After I heard those nice comments, and saw how many people signed up for an appointment, I knew it was all worth it.โ
I said, โRachel, most people believe that great speakers just stand up in front of a group and start talking. Nothing could be further than the truth. Any excellent talk is made that way far away from the stage.
This reminds me of a quote that I have hanging up on my wall. Itโs attributed to Muhammed Ali:
โThe fight is won or lost far away from witnesses – behind the lines, in the gym, and out there on the road, long before I dance under those lights.โ
Rachel, you may never become the heavyweight boxing champion of the world, but the work youโve shown me is the same commitment โThe Greatestโ showed. If you keep focusing on your audience, preparing, and giving them a message that can change the way they Think, Feel or Act, you will succeed.โ
โโโโโโโโโโโโโโโ
Whenever I have these types of conversations with clients, Iโm thrilled. My work is about finding people who are willing to change – behaviors, attitudes and expectations. What I teach is useless unless youโre willing to focus on the audiences that will be in front of you. Give them a speech that can offer a new perspective. Do it in an entertaining, yet informative manner, and you will create an experience that changes lives, and has people talking about you long after you speak.
** The four questions referred to are asked 5 minutes before you speak. They are designed to shift your focus onto the audience. The questions are:
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What is my intent?
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Am I present?
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Will I have fun?
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How would I give this presentation if I knew it was my last one ever?
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Michaelโs mission is to help leaders, managers and sales professionals communicate with more confidence, impact, and influence. This passion is born from his own communication difficulties early in his career.
Fortunately, he discovered that public speaking is like riding a bike, swimming or driving a car - itโs a learnable skill. Once he discovered this โsecretโ he became a voracious student of the craft. He took courses, studied some of the worldโs best speakers and storytellers and continues to study presentation and business storytelling skills.
He is hired by companies and organizations, leaders, managers and sales professionals, and TEDx speakers to help them become more confident, impactful and influential communicators.

