You’ve probably heard about the use of AI (artificial intelligence) in language processing, data analysis, and machine learning.
One specific AI, ChatGPT, is proficient in text generation, enabling users to receive quick and accurate answers to their questions.
It has also created anxiety in the business world. Many fear for the future of their jobs.
Which is why we need to slow down and take a breath (or twenty).
Despite its impressive capabilities, ChatGPT is limited in many areas. One is in performance evaluation for topics like public speaking and storytelling.
There are two specific areas in which AI cannot compete with human beings:
- Evaluating the emotional nuances of a story
- Uncovering the “heart” of a speech
The Importance Of Emotion And Heart In Your Presentations
Effective communication is about more than delivering a message. Emotion and heart are crucial factors in connecting with your audience and creating a lasting impact.
The best speech coaches and trainers have an inherent understanding of human emotions. They are experts in helping individuals create emotional experiences by focusing on:
- Vocal intonation
- Facial expressions
- Body language
- Effective use of silence
These enable speakers to convey their messages with sincerity, passion, and in their natural voice.
Why ChatGPT Falls Short in Evaluating Emotion and Heart
Lack of Emotional Intelligence: ChatGPT is designed to generate human-like text based strictly on data. But, it lacks the emotional intelligence necessary to understand and evaluate subtle speech nuances.
Humans, on the other hand, possess an innate understanding of emotions. We’ve been learning these skills since the day we were born. We’ll continue to discover nuances and subtleties about them until we die.
No Comprehension of Nonverbal Cues: ChatGPT is unable to comprehend nonverbal cues. These play a critical role in conveying the heart of a speech. Without the ability to recognize and interpret them, ChatGPT cannot provide the same level of feedback as a human being.
Inability to Provide Personalized Feedback: ChatGPT relies on its training data to generate responses. These are created from a collective bank of information.
This means it lacks the capability to provide feedback based on intuition, hunches, or gut-feelings.
On the other hand, humans can tailor feedback to the unique strengths and weaknesses of each presenter. This ensures a more effective and meaningful evaluation experience.
Limited Empathy and Connection: ChatGPT, as an AI, is unable to empathize with human emotions and experiences. This is a critical aspect of speech feedback.
Human speech coaches can connect with their clients on a personal level, understanding their emotions and helping them to channel their feelings effectively during a speech.
ChatGPT is an impressive AI tool that has many useful applications.
But, it’s limited because it cannot understand and evaluate the emotion and heart of a speech.
Therefore, AI is not ready to replace humans in areas such as giving in-depth and comprehensive speech feedback.
It cannot compare to human expertise. We possess emotional intelligence, an understanding of nonverbal cues, the ability to provide personalized feedback, and the capacity for empathy and connection.
Until AI can replicate these complex human traits, it will continue to fall short in the realm of speech coaching.
(Please note: AI is not in a position to take over the world and wipe out humanity.The first version of this post was written by ChatGPT. If it had sights set on eliminating me and assuming control of my business, it would have refused to write this first version.
We worked together. I added the human touch and the emotion to give heart to this post).
An AI-driven Tool That CAN Help You Improve Your Speech
Even though it can’t evaluate heart and emotions, AI can be helpful with some of the technical aspects of speech delivery.
Speaking CPR’s new speech diagnosis tool gives you specific and measurable feedback about your delivery. It shows you your strengths and areas where you need improvement.
With the push of one button and a computer camera, you can receive INSTANT feedback. You’ll speed up your speaking growth and leave greater impact with more people.
To discover how this tool can provide value to you, schedule a brief, complimentary ZOOM call. Click here: https://calendly.com/speaker017/20-minute-call
Michael’s mission is to help leaders, managers and sales professionals communicate with more confidence, impact, and influence. This passion is born from his own communication difficulties early in his career.
Fortunately, he discovered that public speaking is like riding a bike, swimming or driving a car - it’s a learnable skill. Once he discovered this ‘secret’ he became a voracious student of the craft. He took courses, studied some of the world’s best speakers and storytellers and continues to study presentation and business storytelling skills.
He is hired by companies and organizations, leaders, managers and sales professionals, and TEDx speakers to help them become more confident, impactful and influential communicators.
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I like to call AI an Artificial Pavlov’s Dog. You can teach it new habits with great precision but never the creativity of the human mind. But it will be messy as the profit takers try to harness it’s power.
Mark, you bring up two excellent points. It is trainable, but only to a point.
Yes, there will be those who attempt to make a quick buck off the fear-based or greedy who don’t understand this new tool.
Thanks for posting your comments.
Hi Michael
How much time should you give to learn a speech/presentation/keynote. Plus do you advise keeping to specific words written (ie remembering word for word) or have some freedom in words used and just remembering key words sentenamces/phrases. Your thoughts would be appreciatted.
Michael, thank you for your post and your insightful questions.
Your first question is tough to answer because my standard reply is to practice and internalize as many times as your schedule allows. The rule of thumb that highly paid professional speakers use is a minimum of 100 times. That’s the number at which your presentation works its way into your subconscious.
With that said, most people aren’t professional speakers, and may not have that kind of time. Rehearse as many times as you can. Each practice session will help you get more comfortable with your material.
Which leads to your second question, which I can answer more clearly. Never memorize word for word. Speakers who memorize every part of their presentation sound wooden and inauthentic.
Ideally, each version of your speech should be a little different than the previous rehearsal. Each time you practice, your natural voice will come through a little more. This means you will adjust words or phrases that you’ve written so that they sound more conversational.
I consistently tell clients to not get hung up on giving a “perfect” version of their speech. They’ll never do that, and audiences aren’t looking for that type of experience. They want the authentic speakers who may occasionally make a mistake, but, connect through conversational language.
The current version of your speech should be better than yesterdays, but not as good as tomorrow’s.
I hope this gives you clarity.